This is a UX/UI case study for a mobile flight booking app. This was part of my training in user experience and user interface design at Glasgow Caledonian University and the Dublin Institute. The case study includes the entire UX process.The process started with market and competitor research, analysis and a final prototype.
The challenge, as a user who has travelled, fortunately, quite frequently. I could see that there are quite a few airline apps where the user experience could be improved. My challenge in this project was mainly 2:
- To keep training myself as a designer and learn those aspects where I was lacking.
- To create a flight booking service where the user didn't have to think about what each element was for, that had a simple and easy interface where the only concern of the user was where he/she wanted to go.
As a solution, I would propose as a start, to create a flight booking app with easy access to information and a simple flow. For them we did a UX Resarch by stages, interviews with real users, affinity diagram, Flow diagram, journey map, and a prototype.
The UI that can be seen in this case study is temporary as it is in process and may change.
1 creative onboarded
During the first 6 months I was working hard on the project and today I am proud to present you the results of the user experience research. Later the project will be updated with the interface design, which is still in process.
UI STAGES IN PROGRESS