Goro Bank

Designing a modern, transparent and intuitive digital banking experience

Concept UX/UI case study focused on redesigning key banking flows, improving trust and building a scalable fintech product system.

Check it out

My Role: UX/UI Designer
Duration: 5 months
Scope: Product Design, UI System, Web App
Type: Concept Case Study

summary

problem

The original platform lacked clarity, hierarchy and trust — making financial management feel harder than it should.

what i did

Redesigned the core banking experience, including overview, transfers, cards and analytics, while creating a scalable UI system.

outcome

A clearer and more trustworthy banking experience designed for confident decision-making and future growth.

the callenge

Digital banking products must feel fast, reliable and easy to understand.

The existing experience created friction through unclear hierarchy, inconsistent UI patterns and inefficient navigation.

The redesign needed to improve usability while increasing trust and scalability.

research & Design Process

Research included benchmarking, UX audit and user expectation analysis.

Benchmarking

Apps reviewed:
‍• Revolut
‍• N26
‍• Monzo
‍• Wise
‍• readability
‍• Bunq

Key Insights

‍• Users expect instant financial clarity
‍• Key actions must be accessible fast
‍• Navigation should feel predictable
‍• Fees and transfers must feel transparent
‍• Trust is built visually as well as functionally

Web App Benchmarking — UX/UI Patterns

key problems

Insight 1

Lack of Financial Clarity

Balances, cards and activity were visually mixed.

Insight 2

Unpredictable Navigation

Essential tasks required too many steps.

Insight 3

Weak Visual Hierarchy

Everything had similar weight.

Insight 4

Low Trust Perception

The interface felt outdated and inconsistent.

Insight 5

Limited Scalability

The system would struggle to support future features.

FLOW & STRUCTURE

Before visual design, flows and wireframes were rebuilt to simplify navigation, reduce friction and improve task completion.

App Map / Information Architecture

VISUAL IDENTITY & DESIGN SYSTEM

Color System

Deep blues for trust, bright accents for action, neutral greys for readability.

Typography

Designed for numerical clarity and financial summaries.

Design System

Reusable components for:
‍• buttons
‍• cards
‍• transactions
‍• forms
‍• charts
‍• states
‍• navigation

Components used to create all the UI and screens

Key Screens

Home / Overview

Balance, quick actions and recent activity at a glance.

Cards Section

Freeze, limits and spending controls made accessible.

Transactions

Readable and categorized lists.

Transfer Flow

Clear steps, fee transparency and safer inputs.

Analytics

Human-readable spending insights.

EXPECTED IMPACT

Though conceptual, the redesign aligns with proven fintech UX principles.

Expected Improvements

• Faster task completion
• Better financial understanding
• Higher user trust
• Reduced cognitive load
• Better feature discoverability
• Scalable product foundation