Privacy Policy

Last updated: June 20261.
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IntroductionWelcome to Lowin Designs ("we", "our", or "us").
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We respect your privacy and are committed to protecting any personal information you provide when visiting our website, lowindesigns.com.
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This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

2. Information We CollectWe may collect and process the following information:
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Information You Provide Voluntarily
When you contact us through a contact form, email, or inquiry, we may collect:
- Name
- Email address
- Company name (if provided)
- Project information and messages you send us

Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP addressBrowser type and version
- Device informationPages visited
- Date and time of your visit
- Referring website
This information helps us understand how visitors use our website and improve the user experience.

3. How We Use Your InformationWe use your information to:
- Respond to inquiries and project requests
- Communicate with potential clients
- Provide design and consulting services
- Improve our website and services
- Monitor website performance and security
- Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for ProcessingWhere applicable under GDPR, we process personal data based on:
- Your consent
- The performance of a contract or pre-contractual request
- Legitimate business interests
- Compliance with legal obligations

5. Cookies and AnalyticsOur website may use cookies and similar technologies to improve functionality and understand visitor behavior.

Cookies may be used for:
- Website functionality
- Analytics and performance measurement
- Security purposes
- You can control or disable cookies through your browser settings.

6. Third-Party ServicesWe may use trusted third-party services that help operate our website or business, such as:
- Website hosting providers
- Analytics services
- Contact form providers
- Scheduling tools
- Email communication services

These providers only receive the information necessary to perform their services and are required to protect your data.

7. Data RetentionWe retain personal information only for as long as necessary to:
- Respond to inquiriesDeliver services
- Meet legal, accounting, or contractual obligationsWhen data is no longer required, it will be securely deleted.

8. International Data TransfersDepending on the services used, your information may be processed outside Switzerland or the European Economic Area (EEA).

Where such transfers occur, appropriate safeguards are implemented to protect your personal data in accordance with applicable data protection laws.

9. Your RightsDepending on your location and applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us using the details below.

10. Data SecurityWe implement reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission over the internet can be guaranteed to be completely secure.
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11. Children's PrivacyOur website and services are not directed to individuals under the age of 16.

We do not knowingly collect personal information from children.

12. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

13. Contact InformationIf you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Natalia Martín
Lowin Designs
Zurich, Switzerland
Email: hello@lowindesigns.com